Hosted buyer guides and help

Help guides

Airplane wing soaring above the clouds with the sun glowing in the background

Travel reimbursements explained

Find out what we'll reimburse hosted buyers for, including reimbursement limits, what's not covered, submitting your travel reimbursement claim and payment.

About travel reimbursements

A faw away view of Frankfurt's skyline at night over a body of water

Travel, transfers, accommodations and visas

Details on flights, accommodations, driving/parking, extras, transfers and visas for hosted buyers.

Browse our guide

A crowd of IMEX attendees sitting at tables. One attendee looks beyond the camera smiling

Hosted buyer timeline

Discover key information and key dates.

View timeline

2 attendees sit a table. One attendee smiles at the other attendee who has their back to the camera.

Terms and commitments

Review our terms and hosted buyer commitments.

See terms and commitments

How to videos

Watch our short videos to make the most of IMEX Frankfurt 2025.

Browse videos on demand

Webinars

Reserve a space on one of our webinars.

Hosted Buyer Lounge

Exclusively for hosted buyers, our Hosted Buyer Lounge is designed to help you:

Recharge, relax and refresh
Catch up with calls, with fellow hosted buyers and our friendly Hosted Buyer Team—there to answer any questions you have

Location: Hall 9, Messe Frankfurt
Open (to hosted buyers only) Monday - closed, Tuesday and Wednesday 8am - 5:30pm, Thursday 8am - 4:30pm

Free services: coffee and refreshments, snacks, Wi-Fi
Other services: Marketplace serving sandwiches, salads and desserts

A large amount attendees sitting at various tables in IMEX Frankfurt's Hosted Buyer Lounge

Any questions?
Read our FAQs or contact us:

Contact customer services